Comments on: KM CafĂ© chats with KM expert Neil MacAlpine http://kmcafe.org/2009/11/km-cafe-chats-with-km-expert-neil-macalpine/ Triple-venti knowledge management Tue, 17 Nov 2009 15:18:22 -0800 http://wordpress.org/?v=2.8.5 hourly 1 By: Jen G. http://kmcafe.org/2009/11/km-cafe-chats-with-km-expert-neil-macalpine/comment-page-1/#comment-21 Jen G. Fri, 13 Nov 2009 22:38:10 +0000 http://kmcafe.org/?p=207#comment-21 Great job on the podcast with Neil! I agree with his assessment that "organizations that have not paid attention to employee recognition processes should not be thinking about knowledge sharing process because the fundamental isn't in place". In order for knowledge sharing processes to work, to some extent employees need to believe that their organization recognizes, understands, and values their skills. I think often times organizations impose knowledge sharing processes and employees work within those processes out of fear as opposed to organizations articulating to employees how they can bring their skills to bear within a process and share their expertise and knowledge with colleagues. Great job on the podcast with Neil! I agree with his assessment that “organizations that have not paid attention to employee recognition processes should not be thinking about knowledge sharing process because the fundamental isn’t in place”. In order for knowledge sharing processes to work, to some extent employees need to believe that their organization recognizes, understands, and values their skills. I think often times organizations impose knowledge sharing processes and employees work within those processes out of fear as opposed to organizations articulating to employees how they can bring their skills to bear within a process and share their expertise and knowledge with colleagues.

]]> By: Lois http://kmcafe.org/2009/11/km-cafe-chats-with-km-expert-neil-macalpine/comment-page-1/#comment-20 Lois Fri, 13 Nov 2009 20:56:18 +0000 http://kmcafe.org/?p=207#comment-20 Really enjoyed the podcast and I found myself agreeing with much of what Neil had to say. I've posted previously in various venues as to how I believe KM is actually an imposition of categorization on knowledge, a higher-order IM if you will, and that true knowledge sharing (KS) has to come from conversations. It was encouraging to hear Neil echo this, in his comments on KS "as a behaviour, not a process" and how it is all about having conversations with each other: "really critical information first emerges in conversations" and you need to examine what your organization is doing to support conversations in the workplace as "that's where your strategic information sharing is going on". The take-away at the end, that to encourage communities of practice at organizations as the best way to develop KS, was very heartening. Not only would this enable conversations to occur, but it would also help take responsibility for KM out of the purview of IT, a place where Neil (and I) feel it doesn't belong. Really enjoyed the podcast and I found myself agreeing with much of what Neil had to say. I’ve posted previously in various venues as to how I believe KM is actually an imposition of categorization on knowledge, a higher-order IM if you will, and that true knowledge sharing (KS) has to come from conversations. It was encouraging to hear Neil echo this, in his comments on KS “as a behaviour, not a process” and how it is all about having conversations with each other: “really critical information first emerges in conversations” and you need to examine what your organization is doing to support conversations in the workplace as “that’s where your strategic information sharing is going on”.

The take-away at the end, that to encourage communities of practice at organizations as the best way to develop KS, was very heartening. Not only would this enable conversations to occur, but it would also help take responsibility for KM out of the purview of IT, a place where Neil (and I) feel it doesn’t belong.

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