I’ve always wondered how enterprise-level organizations know when they have “arrived” or “achieved” their KM initiatives. Is it even possible to get a handle on KM? Is there some gold standard that everyone is aiming for? Or are each organization’s KM goals specific to them?

As well, I wonder what is to be done about the poor organization that has failed at its KM initiatives. Does their failure mean that the organization should not try KM at another time? How can an enterprise-level organization get back on the KM bandwagon confidently and effectively?

Your thoughts?

~Sarah